The Office of Information Technology is seeking a Technical Support Specialist to join the night-shift team of its faced-paced, 24x7 Support and Operations Center (SOC). The Technical Support Specialist provides support, technical guidance, and incident response. This individual actively responds to incidents and security events, escalates issues when required, and follows up in a timely manner. This role also works to raise the technical abilities of the campus community through knowledge sharing and the documentation of support solutions in knowledge articles.
Bachelor's degree or equivalent related experience
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW