Temporary Front of House Manager

Campus Support Services is seeking to find House Managers to assist in supervising our multiple performance venues in the Lewis Arts complex.  This person should be a friendly individual with a customer service background.  Candidates should have a strong organizational and communication skills. This position reports to the Venue Manager and Venue Associates of the Lewis Arts complex.  As House Manager, these individuals will works with a team of Princeton students and volunteers, who serve as ushers and ticketing staff. The House Manager is responsible for the guest experience, including seating, accessibility needs, ticketing services, and emergency support. As House Manager, the Manager works closely with the production team and event presenters on event timing and seating plans. End of show would require the sending out of the Front of House Report.

House Manager responsibilities include:

• Working in collaboration with the production teams, the Associate oversees on the front of house procedures for the performances in the complex, including the Wallace Theater, Hearst Theater, and Drapkin Studio.
• Serve as the primary house manager for all events.
• Set up the ticketing system scanners and laptops for all shows that are ticketed.
• Work with the ticketing staff on any ticketing problems that arise before performances.
• Work with the production staff on the procedures for late seating, opening the house, run times of the show, and any other audience requirements.
• Writing up of the Front of House Report post show.

• High School diploma and three years of experience in relevant work. 
• Demonstrated experience in providing excellent customer service. 
• Ability to work collaboratively in a diverse environment. 
• Ability to lift 20 pounds. 
• Ability to work weekdays and weekends. 
• Ability to work with a flexible schedule, including the ability to work, late nights and weekends.

Be advised that you will be contacted only if there is further interest in your application. Your candidate dashboard may not display status updates for this requisition.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW