The Technical Support Specialist for the Department of Computer Science maintains a physical presence in the computer science building's helpdesk area ensuring that all users' incoming support requests are addressed and assigned appropriately. Additional responsibilities include configuring desktop/laptop computer systems for use on the University network; providing basic (tier-1) operating system and application support to users on PC, Mac, and Linux platforms (email configuration, office applications, web browsers, etc.); performing routine preventative maintenance on workstations, printers, and peripherals; providing assistance with audio visual equipment in conference rooms and classrooms; providing basic training to end users; and performing other tasks as assigned. Attend monthly meetings and periodic training sessions. This position works closely with members of both the Development and Support group and the Infrastructure Operations group within the Department's technical staff to provide a wide array of services to the faculty, staff, and students of the Department.
This position is fully onsite in Princeton, NJ.
Responsibilities include:
Essential Qualifications:
Preferred Qualifications:
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