Program Coordinator

Reporting to the Center Manager, the Program Coordinator (PC) provides professional support and administrative assistance to a varied portfolio of McGraw Center programs and their staff. The PC is a critical member of a team working to develop innovative and creative programming, strategic collaborations, and campus-wide outreach to enhance the educational mission of the University. The key functions of this position include providing general reception for the Center, coordination of communications for Center programs and events; assistance with program/event planning, coordination, and implementation; and fulfillment of additional program-specific administrative and operational needs. On occasion the PC provides back-up office management assistance to the Senior Program Coordinator.

For full consideration, applications must include a current resume and a cover letter.

This position is fully in-person and requires on-site work at Princeton Campus from Monday to Friday, five days a week. Remote or hybrid work arrangements are not available for this role.

Communications

• In collaboration with program directors and their staff, produce all McGraw Center communication pieces including electronic newsletters, event fliers, brochures, posters, and event invitations.
• Coordinate a center-wide communications calendar and manage the timeline for execution of each piece of communication.
• Manage digital marketing platform email lists, ensuring they are up-to-date and accurate.
• Provide editorial oversight for all communications.
• Track the effectiveness of communications, reporting regularly to the Center Manager and program directors with findings and recommendations for future tactics.
• Monitor all central/shared email accounts, responding to inquiries or forwarding to appropriate staff.

Office Management

• Provide general reception and act as the first point of contact for all Center staff and guests in the McGraw administrative suite in Frist Campus Center.
• Answer all main line phone calls.
• Assist with the management of the physical environments, supplies, and IT needs of the three McGraw offices.
• Assist with the placement of orders and coordination of delivery of all office/kitchen supplies for each office and its staff.
• Assist with the maintenance and organization of kitchens and other common spaces.

Program/Event Support

• Assist with the coordination and implementation of all Center programming, workshops, and events for faculty, graduate students, postdoctoral fellows, and undergraduates.
• Manage all catering orders and setup for all Center events and programs.
• Tasks may include, but are not limited to room setup, AV setup and troubleshooting, supply orders, directional signage, name tags, attendance sheets, agendas, printouts, greeting participants, and room breakdown/cleanup.
• Provide in-person event support for occasional evening programming.
• Fulfill additional program-specific administrative and operational needs including, but not limited to developing schedules, managing participant data, and planning special events.
• Provide programmatic support to assigned teams.

Essential

• Minimum 3 years’ experience working as program coordinator, administrative/office assistant, and/or a communications assistant in an organization supporting multiple staff members
• Excellent organizational and time management skills
• Excellent oral and written communication skills
• Strong commitment to excellent service; demonstrated ability to skillfully manage all levels of client concerns
• Ability to treat confidential and sensitive information appropriately
• Responsive and exceptionally attentive to detail; ability to be proactive and take initiative
• Ability to work independently and collaboratively; to manage simultaneous projects with overlapping deadlines
• Experience using industry-standard graphic design software (eg. Photoshop, Illustrator, Canva)

Preferred

• Bachelor's degree or equivalent
• Ability to work with a diverse community, including faculty and senior administration
• Experience with email marketing, and/or social media management

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS