Audio Visual and IT Support Technician - Temporary

The Lewis Center for the Arts' Visual Arts Program is seeking a dedicated and skilled Part-Time Audio/Visual & IT Support Technician to ensure the seamless operation of events, screenings, and classroom activities. This role is crucial in supporting our vibrant arts community, providing essential technical assistance for students, faculty, and public programs.

Schedule: This position primarily works evenings from 3:00 PM to 8:30 PM, four days a week. These hours will involve supporting both academic classes and student independent work, as well as events in the James Stewart Film Theater. Additional hours will also be scheduled to support other evening or weekend events as needed.

Responsibilities:

• Event & Screening Support: Take ownership of the audio-visual setup and execution for all screenings, lectures, and presentations held in the James Stewart Film Theater. This includes preparing, testing, and operating projection, sound, and lighting equipment to ensure a professional and engaging experience for all attendees.
• AV System Maintenance & Enhancement: Proactively maintain all AV equipment within the James Stewart Film Theater, performing routine checks, cleaning, and minor repairs, as well as identifying opportunities for improvement, researching new technologies, and proposing upgrades to enhance our capabilities and user experience.
• Classroom AV Support: Provide prompt and effective technical support for audio-visual equipment across various classrooms within the Visual Arts Program. This includes troubleshooting projectors, displays, sound systems, and connectivity issues to minimize disruption to teaching and learning.
• MacOS & iOS Device Support and Troubleshooting: Leverage your expertise in Apple operating systems to diagnose and resolve technical issues on MacOS and iOS devices. This support will be vital for both individual users and larger classroom setups.
• Loaner Equipment Management: Using ServiceNow, manage the check-out and return process for a wide range of audio/visual equipment used in digital photography and filmmaking classes. This involves ensuring proper documentation, functionality testing, and availability of equipment for student and faculty use.
• Loaner Inventory Management: Maintain an accurate and up-to-date inventory of all loaner AV equipment. You'll be responsible for regular inspections, minor repairs, and coordinating more significant maintenance to ensure all equipment remains in excellent working order and is readily available.
• Videography & Post-Production for Archival: Capture high-quality video recordings of select events and lectures for archival purposes. This includes operating camera equipment, managing audio capture, and performing basic post-production editing (e.g., trimming, color correction, audio leveling) to create polished archival content.
• IT & AV Project Contribution: As time permits, take on individual IT and AV projects that support the broader needs of the Visual Arts Program. This could involve assisting technicians with software installations, network troubleshooting, or contributing to larger infrastructure upgrades.

Qualifications:

• Exceptional Customer Service: Demonstrate a strong commitment to providing friendly, patient, and effective technical support to students, faculty, and guests. Your ability to communicate complex technical information clearly is paramount.
• Projection Equipment Expertise: Possess a solid understanding of various projection technologies (digital and potentially film) and the ability to confidently troubleshoot common issues, ensuring clear and vibrant visuals for all presentations and screenings. Basic understanding of 16mm and/or 35mm film projection technology, including loading, focusing, and troubleshooting is highly desired.
• Audio Equipment Knowledge: Exhibit familiarity with a range of speakers, microphones, mixers, and audio processing equipment. You'll be able to set up, optimize, and troubleshoot sound systems to deliver high-quality audio for diverse events.
• Digital Photography & Video Production Equipment Knowledge: Have a working knowledge of cameras, lenses, lighting, and audio recording equipment commonly used in digital photography and video production, enabling effective support for our students and faculty.
• Adobe Creative Cloud & Editing Software Proficiency: Be proficient in Adobe Creative Cloud applications (e.g., Premiere Pro, Photoshop, After Effects) and other relevant editing software packages, enabling you to perform videography and post-production tasks.
• Inventory System Experience: Previous experience working with inventory management systems, demonstrating an organized approach to tracking equipment and maintaining accurate records.

Preferred Qualifications:

• Ticketing System Familiarity: Working knowledge of ServiceNow or other similar IT ticketing systems is desirable, as it will facilitate efficient tracking and resolution of support requests.
• Crestron, Extron, & AVIXA Knowledge: Experience working with Crestron and/or Extron AV control systems and a foundational understanding of AVIXA standards or best practices. Certifications are a plus.
• Large Format Printer Troubleshooting: Knowledge of digital inkjet printing processes, including the ability to troubleshoot large format printers, which may be beneficial for supporting student work.
• Web Conferencing Platform Experience: Practical experience with popular web conferencing platforms such as Zoom, Microsoft Teams, and WebEx, as these are frequently used for virtual events and meetings.
• Film Projector Operation Certification: Certification in operating film projector equipment demonstrates a dedicated commitment to this specialized skill.
• University Art Program Support Experience: Previous experience providing IT and AV support within a university art program setting, demonstrating an understanding of the unique needs and workflows of creative academic environments.
  
  ***Ability to lift up to 50 pounds, as this role may involve moving and setting up various pieces of equipment.

Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly.

If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.