Systems Administrator

9 months ago
Requisition #
2016-7036
Department
Site Protection-Administration
Category
Information Technology
Full-Time / Part-Time
Full-Time

Overview

Under the direction of the manager, access control & security, and working collaboratively with other university departments, this position oversees the management, administration, and deployment of the enterprise-level campus access control system (C-Cure by Software House) and campus video management system (CVMS) (by Verint), as well as other similar systems.  The Systems Administrator is responsible for hardware and software upkeep and support, installation and configuration of the systems, and for creating reports.  This position oversees vendor partners, and provides technical direction to service technicians.  This position also has responsibility for ensuring maximum system uptime, as well as for security of the systems.  The Systems Administrator develops operating procedures, and provides user training.  This position manages projects relating to new installations, new system acceptance, and system modifications/upgrades.

 

The campus is approximately 600 acres having 11 million square feet of academic, administrative, athletic, residential, and research space.  The card access systems has approximately 1,600 networked doors, approximately 4,300 keyless hotel-style locks, and 300 surveillance video cameras, along with other, smaller security-related systems.

Responsibilities

Systems Administration Operations and Support

Performs hardware and software upkeep, maintenance, and configurations necessary to ensure reliable operation of the systems.  Installs and configures new hardware and software; adds/removes user accounts; data conversions; resets passwords; documents all system configurations.  Monitors systems for abnormalities; verifies the integrity and availability of all servers, systems, and key processes; reviews system and application logs looking for potential problems; troubleshoots and resolves hardware and/or software problems.  Applies operating system and application patches/upgrades.  Coordinates system maintenance/support activities with other departments on campus.  Creates/prepares reports by collecting, analyzing, and summarizing information using Crystal Report writer (and other tools as needed); oversees the services of third-party systems integrator vendors.  Provide technical direction and hands-on assistance to technicians in diagnostic procedures, trouble shooting, servicing, installing and acceptance testing of related systems.  Responsible for ensuring security of systems are in compliance with University standards and industry best practices.

Procedure Development & User Training 

 Develops and maintains systems technical information and user operating instructions.  Provides training and oversight to system users on the proper operation of the various systems. Interface with the University’s Office of Design and Construction on capital projects; collaborates with local building managers, Department of Public Safety, and other essential users.  Assist in the development of system specifications, and requests for proposals.  Assists in selecting vendors for security systems, and writes administrative procedures required to support operations.

 

Project Management

Responsible for researching, suggesting, and managing new projects to replace, upgrade, or install new access control and security system software/hardware. Utilizes project management best practices to identify, review, track, and control project milestones, deliverables, and to communicate with stakeholders.

 

Acceptance Testing and Commissioning

Test new installation programs and databases, corrects errors, and makes necessary modifications to programs and data.  Coordinates and oversees the Acceptance Testing Procedure for all card access, security, and intrusion detection surveillance system installations, expansions and alterations.  Oversees new system data entry and commissioning of system installations.

 
 

Qualifications

  1. Education/Experience – Minimum of five (5) years’ verifiable information technology experience with Windows server administration in a production enterprise environment. At least three (3) years of practical experience as a systems administrator, performing system monitoring, application support, and user training; and  have at least one nationally recognized information technology certification
  2. Technical Understanding - ability to read, interpret, and understand drawings, specifications, sequences of operation, security system drawings, and other technical data; ability to understand and analyze the technical complexities of life safety and security systems
  3. Knowledge of Information Technology Systems – Must have a good working knowledge of computer operating systems, database administration, security-related software, hardware; troubleshooting techniques. Must have good working knowledge of one or more computer programming languages used to develop scripts or to automate routine tasks; working knowledge of computer security as it relates to business critical systems (e.g., firewalls and intrusion detection technology)
  4. Communication Skills - ability to communicate effectively, both verbally and in writing, to a diverse audience, and possess a knowledge of appropriate escalation protocols
  5. Project Management Skills – proven track record of managing complex, inter-departmental projects; understanding of best practices relating to project management
  6. Multi-tasking and Complexity - ability to successfully handle multiple tasks and deadlines at once, and be able to determine appropriate priorities; must be able to make independent interpretations and make appropriate decisions that are in the best interest of the organization and that are consistent with the objectives of senior-management
  7. After-Hour Emergency Response – must be able to respond to after normal business hour emergencies and incidents as needed, and on short notice
  8. Essential Personnel – must be able to function in an essential personnel role, which may include an extended on-campus presence during local, regional, national emergencies
  9. Driver’s License – must have a valid driver’s license

Preferred Qualifications:

Associate degree in computer science, information technology, electronics engineering, information systems, computer systems administration, or closely related degree.

 

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Salary Grade

AIT, 030

Standard Weekly Hours

36.25

Eligible for Overtime

No

Benefits Eligible

Yes

Essential Services Personnel (see policy for detail)

Yes

Physical Capacity Exam Required

No

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