Princeton University is seeking a Lead Developer/System Administrator to join its Service Management Office (SMO) within the Office of Information Technology (OIT). The SMO provides leadership and direction to ensure that the services OIT provides continually meet customer needs and add value to the University. The lead developer/system administrator works closely with SMO colleagues and OIT stakeholders to understand business needs and then leverages the ServiceNow platform to design, develop and configure solutions that meet these needs. To maintain the stability and usability of ServiceNow, the developer/administrator performs regular application maintenance and incident support, as well as contributes to ServiceNow software releases.
As a technical leader, the lead developer/administrator provides consultation to the SMO support team and aligns the platform to business strategies and governance decisions. The position documents the platform, assesses the impact of new requirements, and provides controls to ensure that correct technical solutions are leveraged in the delivery of business solutions. Overall, the lead developer/administrator possesses advanced ServiceNow knowledge and skills, as well as has a deep understanding of the business strategy and policies that govern the ServiceNow platform.
Bachelor's degree, or equivalent years of related work experience
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW