Reporting to the Associate Director of Communications, the Manager, Digital Communications and Services in the Office of Alumni Affairs oversees a wide range of activities that center on the creation of customized digital solutions, particularly as they relate to alumni events. Creation of these solutions often requires the coordination of activities of multiple contributors. The Manager project-manages work streams, as well as the hands-on implementation required to get the job done. In addition, the Manager will be the central lead for data, metrics, and reporting for the Office of Alumni Affairs.
The Manager will be the expert user/subject matter expert (SME) of the email marketing, event registration, form, survey, and reporting tools; the content management system; and other internally used systems and will provide training to other users within the Office of Alumni Affairs as needed. The Manager will collaborate regularly with colleagues in the Office of Alumni Affairs and will be involved in workflow that touches many areas of the office and will need to be comfortable proactively requesting updates and end products from others.
Selected candidates will be asked to share their work portfolio.
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