Princeton University is seeking a ServiceNow System Administrator to join its Service Management Office (SMO) within the Office of Information Technology (OIT). The SMO provides leadership and direction to ensure that the services OIT provides continually meet customer needs and add value to the University. The system administrator works closely with SMO colleagues and OIT stakeholders to understand business needs and then leverages the ServiceNow platform to design, develop and configure solutions that meet these needs. To maintain the stability and usability of ServiceNow, the administrator performs regular application maintenance and incident support, as well as contributes to ServiceNow software releases.
The position documents the platform, assesses the impact of new requirements, and provides controls to ensure that correct technical solutions are leveraged in the delivery of business solutions. Overall, the system administrator possesses ServiceNow knowledge and skills, as well as has an understanding of the business strategy and policies that govern the ServiceNow platform.
This is a two-year, benefits eligible term position.
Support (incidents and requests):
Bachelor’s degree, or equivalent years of related work experience
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW